Question 1

What is the minimum order quantity (MOQ) for your products?

Accepted Answer

MOQ varies by product and is generally aligned with standard container/bulk shipment quantities. Share your target volume through our contact form and we will confirm exact MOQ and pricing tiers for your requirement.

Question 2

Which countries do you currently export to?

Accepted Answer

We are actively expanding our export footprint from India and work with buyers across Asia-Pacific, the Middle East, Africa, and beyond. Reach out with your destination country and we will confirm logistics and documentation feasibility.

Question 3

What quality certifications and documentation do you provide?

Accepted Answer

Depending on the product, we provide Certificates of Analysis (CoA), compliance documentation against USP/EP/IP/FSSAI/FCC standards as applicable, and can support additional regulatory paperwork required for customs clearance in your country.

Question 4

What are your standard payment terms?

Accepted Answer

Payment terms are agreed per order and typically follow standard international trade practices (e.g. advance payment, LC at sight, or partial advance with balance against shipping documents). Terms are confirmed during quotation.

Question 5

How long does production and shipping typically take?

Accepted Answer

Lead time depends on the product and order volume, but most orders are dispatched within 2-4 weeks of confirmed payment. We provide an estimated timeline with every quotation and keep you updated through to shipment.

Question 6

Can you provide product samples before a bulk order?

Accepted Answer

Yes, samples can be arranged for evaluation prior to placing a bulk order for most products. Contact us with the specific product and we will advise on sample availability and shipping cost.

Frequently Asked Questions